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Terms & Conditions

We provide these Terms and Conditions to ensure that you understand our rules for using Wino Casino's platform, which includes our website and any mobile applications or other services we make available (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms and Conditions.

Acceptance of the Terms

By creating an account on the Platform or using the Platform in any way, you are deemed to have accepted these Terms and Conditions. You must read them carefully before proceeding with registration or use of the Platform.

Eligibility Requirements

You must meet certain eligibility requirements to use the Platform:

  • You must be at least 18 years old.
  • You must not be prohibited by law from using the Platform.
  • You must provide accurate and complete information when registering or updating your account.

Minimum Age Requirements

You confirm that you are at least 18 years old (or the legal age for online gaming in your jurisdiction) to use the Platform. If we suspect that you are under this minimum age, we may restrict access to our services or close your account without notice.

Geographic Restrictions

We reserve the right to restrict users from certain countries or jurisdictions. Please note that these restrictions can change over time and it's up to you to ensure that you comply with any applicable laws in your jurisdiction before using the Platform.

Account Registration Rules

When registering for an account, please provide accurate and complete information as prompted by our registration form. You agree not to create more than one account on our system (more than one per user) without explicit approval from us.

Identity Verification and KYC

As a part of your registration process or after being selected at random during regular audits we may request your identification documents, such as driver's license or passport, to verify that you are the legitimate owner of your account. If you do not comply with our requests for information related to identity verification, your account may be suspended or closed.

Account Accuracy Obligations

You agree to keep your account information up-to-date and accurate at all times. Failure to maintain this standard can lead to suspension or termination without notice. You are responsible for safeguarding access credentials (login and password).

Account Security Responsibilities

We recommend that users take care of the security when using our services, including:

  • Choosing strong passwords
  • Regularly updating your login information
  • Not sharing account details with others

Login Credentials and Password Protection

You agree to use secure means for creating, storing, and handling all credentials (login name and password). Your login credential must be kept confidential at all times.

Restricted Behaviour and Prohibited Activities

Engaging in any prohibited behaviour can lead to penalties or loss of access without notice.

  • Creating more than one account
  • Sharing accounts with other users
  • Distributing free chips to others

Please see below for the full list of restrictions on activity types that may be associated with our brand (Wino Casino):

Restricted Activity Types - ADOpting illegal strategies during gameplay (includes any manipulation of odds, probability or game process), multiple account access while logged in on another device, fraudulently requesting returns or cashouts of wins and bonuses accumulated through an act committed to gain the right to them under false pretenses, attempting to reverse transactions after they have been processed successfully.

Multi-accounting and Fraud Prevention

We may request additional information about your identity at any time for verification purposes. Please note that you can't hold a free account alongside active VIP membership.

Bonus and Promotion Rules

All our bonuses are designed on a no-deposit basis; they must be used in accordance with the requirements listed within each promotional campaign or game rules associated to its use.

  • Bonus offers may have specific terms and conditions attached (such as required wagering limits).
  • Certain games may not contribute towards fulfilling these conditions at all times.

Bonus Abuse Prevention

We may limit, cancel, or adjust your account’s ability to engage with bonuses under circumstances outlined above if we conclude that you have used the offer unfairly.If it is reasonably apparent to us (after analyzing user history logs) when an action has been committed by attempting and succeeding at defrauding our platform.